F.A.Q. - Frequently Asked Questions

Burj Khalifa is open from 9h to 23h every day of the week.

Dubai Mall is open from 10h to 22h every day of the week.

Both buildings are open all year round.

Burj Khalifa is located at 1 Sheikh Mohammed bin Rashid Boulevard, 0, Downtown Dubai, Dubai, United Arab Emirates, right next to Dubai Mall.

Please note that the only way to get to Burj Khalifa At The Top or At The Top Sky is through the Dubai Mall. You have to walk through the Lower Ground floor and exit at the Burj Khalifa entrance. Once you make your way to the Burj Khalifa counters, you just need to show your reserved tickets.

Visitors cannot enter the Burj Khalifa directly, unless they are residents, have a reservation at At.Mosphere restaurant, or are guests at the Armani Hotel.

To get to the Burj Khalifa you can use public transport options like the metro or a bus, drive down there or take a taxi:

        METRO: Red line – Burj Khalifa Station

        BUS: F13 – Dubai Mall Bus Stop

FOR THE VIEWS: opt for tickets with access to Floor 124 & 125, or Floor 124, 125 & 148 – these are perfect for panoramic gazing, with high-power telescopes extending your view. A nice tip is to prioritize the visit to the 148th floor, as being the Burj’s highest observation deck, generally has less visitors than lower floors, plus you get complimentary refreshments!

If you go for the tickets with “+ Sky Views”, you have access to a separate building where you can experience a Sky Walk (30 minutes) and visit the Sky Views Observatory.

FOR VIEWS WITH EXTRAS: opt for tickets with access to the Lounge on the floors 152, 153, and 154, where you’ll find baked goodies, delightful desserts, and a large selection of teas and coffees. If you want a more complete gastronomic experience, you also have the dinning option at one of the amazing restaurants within Burj Khalifa.

COMBO TICKETS: Burj Khalifa access is included in many combined options, like on the Burj Khalifa + Dubai Aquarium (perfect for families) and on the Go City Dubai Explorer Pass.

It’s really up to you how long you want to spend at the top of Burj Khalifa enjoying the views, but most people spend about one hour on average.

Make sure you give yourself another hour to get to the top, as there are likely to be queues for the elevators – unless you have a ticket that includes skip-the-line access – and all visitors are required to go through a security check, to show a valid ID and to check in the bag free of charge on the ground floor.

The 22 mph (35 kph) elevators zoom up to the observation deck in about a minute, which is pretty fast considering this is the tallest tower in the world!

Atmosphere is the classiest restaurant of Burj Khalifa. High on the 122nd floor, it promises top-rated service, fine dining, and an incomparable ambiance. But it is needed to book ahead.

The Lounge on the 152nd – 154th floors offers a less extravagant, but no less tasty experience. Go for the ‘Tea in the Clouds at the Lounge’ tickets and get cakes, pastries and bubbly with your visit to the 152nd, 153rd, and 154th floors of Burj Khalifa.

For Italian food, Burj Khalifa offers the Armani Ristorante; for Indian food you can go for the Armani Amal; and for Sushi lovers there is the Armani Hashi. For a variety of flavours you can try the Armani Mediterraneo and Armani Deli restaurants.

Either during sunset for great views or in the morning hours to avoid crowds, we would recommend these are the best times to visit Burj Khalifa. The best season to visit Dubai is in winter, between November to March.

A very nice tip: The Burj is so tall that you can watch the Dubai sunset from the ground floor, then cruise to the top and see the sun setting for a second time!

Anything larger than a small bag or purse will have to be checked in and collected on your return from the top. You’ll also have to check in strollers. No food is allowed, and no pets.

If you have a booking at Atmosphere, remember to wear your evening cocktail dresses, skirts, dress shirts, pants, suits, as you won’t be allowed to enter in shorts or tank tops.

During the day, on all other floors, you can wear what you normally would.

We highly recommend purchasing your tickets in advance, especially on weekends. This allows you to plan your experience at your leisure and guarantee the schedule that fits you the best.

It is recommended to arrive at least 10-15 minutes before your scheduled admission time.

Yes, Burj Khalifa is accessible to people with reduced mobility.
Only personal handbags and purses are allowed At the Top. Shopping bags, sports bags, backpacks, and similar items must be stored in the secure baggage check room.
No food or drinks are allowed.